Knowledge Base

After your order is provisioned, you will receive your panel login credentials via email. You can access the Pterodactyl/Pelican panel through your dashboard under the 'Services' section.

We currently accept payments through PipraPay and UddoktaPay, which support a wide range of local and international payment options including bKash, Nagad, and bank transfers.

Yes! You can upgrade your server package at any time from your dashboard. Your existing data will be preserved during the upgrade process, but we always recommend keeping a manual backup.

Yes, we offer free trial servers for select game hosting packages so you can experience our server quality before committing to a paid plan.

We offer a 3-day (72-hour) money-back guarantee on new server orders. Domain registrations, dedicated IPs, and license fees are non-refundable. Please see our full Refund Policy page for details.

Navigate to your Dashboard and you will be prompted to link your Discord account. This allows you to receive service notifications and access our community support channels.